Shipping Policy

We use the United States Postal Service as our default carrier, and also offer FedEx Ground and Express methods.

We ship worldwide, using airmail service - International delivery typically takes 1-2 weeks, but may take up to 3 weeks using Standard Shipping.

Payment Policy

We accept Visa, Mastercard, American Express, and Discover through our payment partner PayPal. Payments are processed on a Secure Server, for your Protection.

You can also contact us for payment using a Personal Check. The check will be held for 3 business days, then the order will be processed. Please Contact Us for Check Payments.

Order Processing Policy

Orders are typically processed in 1-2 business days, Exceptions are United States Holidays.

When you place an order the amount will be Authorized on your payment method, but it is not Charged until your order is ready to ship.

Sales Tax

We are required by Nevada and California to collect sales tax on orders shipped to either of those States. If you are an affiliate, with a valid Seller's Permit or Reseller Certificate, we will not charge you sales tax.

We do not collect sales tax for orders shipped outside of California and Nevada.

Sales tax is not applied to shipping costs.

Privacy Policy

Customer contact information will Not be Shared with Third-Parties for Marketing Purposes.

Reseller Policy

We welcome Resellers, the specific terms for Our Resellers are on the Reseller Application Page.

General Product Disclaimer

The Package Group, LLC, and its affiliates are not responsible for any claims related to the use, or misuse, of our Products. In almost all cases Professional Installation is Recommended, Installation Instructions and Advice are provided for Informational Purposes Only. Please check your local laws to ensure the legality of purchases made from The Package Group, LLC, or its Affiliates.